{"id":4198,"date":"2022-08-02T15:43:34","date_gmt":"2022-08-02T13:43:34","guid":{"rendered":"https:\/\/www.oresys.eu\/marketing-digital-experience-client\/"},"modified":"2025-11-20T13:26:46","modified_gmt":"2025-11-20T12:26:46","slug":"marketing-digital-customer-experience","status":"publish","type":"page","link":"https:\/\/www.oresys.eu\/en\/marketing-digital-customer-experience\/","title":{"rendered":"Marketing, Digital &amp; Customer Experience"},"content":{"rendered":"\n<style>\n\t#block_1175d98c786ce6173edd13dd9cc471af { background-color: #ffffff; margin:0; }\n\t#block_1175d98c786ce6173edd13dd9cc471af .block-page-header__background-cache { background-color: #ffffff; opacity: 0.7; }\n\t#block_1175d98c786ce6173edd13dd9cc471af svg path { fill: #fff5ef; }\n\t#block_1175d98c786ce6173edd13dd9cc471af .block-page-header__wave-ellipse--one svg path { fill: #ffb533; }\n\t#block_1175d98c786ce6173edd13dd9cc471af .block-page-header__wave-ellipse--two svg path { fill: #138986; }\n\n        #block_1175d98c786ce6173edd13dd9cc471af .block-page-header__title { font-size: 2.8em }\n            #block_1175d98c786ce6173edd13dd9cc471af .block-page-header__paragraph { font-size: 1.5em }\n    <\/style>\n\n<header class=\"block-page-header alignfull\" id=\"block_1175d98c786ce6173edd13dd9cc471af\">\n\t\t\t<div class=\"block-page-header__background\">\n\t\t\t<img decoding=\"async\"\n                src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/08\/AdobeStock_334857698.jpeg\"\n                width=\"8713\"\n                height=\"2477\"\n                loading=\"lazy\"\n                alt=\"\"\n            \/>\n\t\t\t<div class=\"block-page-header__background-cache\"><\/div>\n\t\t<\/div>\n\t\t<div class=\"block-page-header__container\">\n        <div class=\"block-page-header__content\" style=\"color: #090645\">\n\t\t\t<h1 class=\"block-page-header__title\">Build customer relations up to your transformations<\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t<div class=\"block-page-header__wave\">\n\t\t<svg width=\"1920\" height=\"195\" viewBox=\"0 0 1920 195\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0 195H1920V4.53829C1749.34 -11.9668 1614.16 19.3599 1467.96 53.2414C1381.66 73.2385 1291.53 94.1256 1188 106.594C995.922 129.725 863 107.075 704.185 80.0131C591.802 60.863 466.453 39.5035 298 30.594C161.698 23.3849 65.2258 56.4462 0 104.994V195Z\" fill=\"white\"\/>\n<\/svg>\n\t\t<div class=\"block-page-header__wave-ellipses block-page-header__wave-ellipses--wave-8\">\n\t\t\t<div class=\"block-page-header__wave-ellipse block-page-header__wave-ellipse--one\">\n\t\t\t\t<svg width=\"686\" height=\"473\" viewBox=\"0 0 686 473\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M534.207 465.959C521.37 476.469 502.489 474.514 491.433 462.144C376.757 333.838 213.117 250.904 30.0054 242.7C13.4535 241.958 0 228.597 0 212.029V30C0 13.4315 13.4458 -0.0517747 30.0054 0.491648C288.674 8.98015 519.81 126.808 678.693 308.959C689.569 321.429 687.634 340.334 674.832 350.817L534.207 465.959Z\" fill=\"#F74861\"\/>\n<\/svg>\n\t\t\t<\/div>\n\t\t\t<div class=\"block-page-header__wave-ellipse block-page-header__wave-ellipse--two\">\n\t\t\t\t<svg width=\"686\" height=\"473\" viewBox=\"0 0 686 473\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M534.207 465.959C521.37 476.469 502.489 474.514 491.433 462.144C376.757 333.838 213.117 250.904 30.0054 242.7C13.4535 241.958 0 228.597 0 212.029V30C0 13.4315 13.4458 -0.0517747 30.0054 0.491648C288.674 8.98015 519.81 126.808 678.693 308.959C689.569 321.429 687.634 340.334 674.832 350.817L534.207 465.959Z\" fill=\"#F74861\"\/>\n<\/svg>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"wp-block-group alignfull has-pale-orange-light-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id='making-a-difference-with-your-customer-relations'  class=\"wp-block-heading has-night-blue-color has-text-color\">Making a difference with your <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-surfie-green-color\">customer relations<\/mark><\/h2>\n\n\n\n<p class=\"has-night-blue-color has-text-color has-link-color wp-elements-4c2d46574a11288bcd2ff3e8cbacae6d\">Customer relations are a fundamental differentiator for companies, and are increasingly driving the major transformations our customers are undergoing.<\/p>\n\n\n\n<p class=\"has-night-blue-color has-text-color has-link-color wp-elements-191dda5dc529a0d8d17b21663e81a5de\">These are aimed at integrating major trends and new customer behaviors, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-night-blue-color has-text-color has-link-color wp-elements-d6132d76907d6330f9e25bbb62f58470\">Building a <strong>responsible customer relationship<\/strong>, both by respecting their privacy and by integrating socio-environmental concerns into offers and services<\/li>\n\n\n\n<li class=\"has-night-blue-color has-text-color has-link-color wp-elements-40d398eabc23fbc068684be0769aeebb\"><strong>Instilling<\/strong> customer culture at all levels of the company by adopting customer-centric approaches in 100% of all initiatives.<\/li>\n\n\n\n<li class=\"has-night-blue-color has-text-color has-link-color wp-elements-c191e512686815b81793ef516e45cc46\">Working on relationships according to the<strong> principle of symmetry<\/strong> of attention (customers &amp; employees), putting humans at the heart of projects<\/li>\n\n\n\n<li class=\"has-night-blue-color has-text-color has-link-color wp-elements-009598c1dc2e1dfe3fb89834bae84206\">Streamlining tools, shortening processes, lightening customer paths<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<style>\n\t#block_1c9767813803eba890a7bb45a3623fca .block-image-bubble__mask-aspect { clip-path: url(#mask-3); }\n\t#block_1c9767813803eba890a7bb45a3623fca svg path { fill: #138986; }\n<\/style>\n\n<div class=\"block-image-bubble alignright\" id=\"block_1c9767813803eba890a7bb45a3623fca\">\n\t<div class=\"block-image-bubble__mask\">\n\t\t<div class=\"block-image-bubble__mask-aspect block-image-bubble__mask-aspect--mask-3\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/08\/32-scaled.jpg\" alt=\"\" \/>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"block-image-bubble__ellipse block-image-bubble__ellipse--mask-3\">\n\t\t\t<svg width=\"393\" height=\"415\" viewBox=\"0 0 393 415\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M290.383 2.57737e-05C279.337 2.52625e-05 270.452 8.98336 269.731 20.0055C260.49 161.247 154.147 274.19 20.8815 284.539C9.86902 285.394 0.882756 294.267 0.882756 305.313L0.882752 395C0.882752 406.046 9.84662 415.056 20.8767 414.47C221.825 403.782 382.893 232.895 392.435 20.0024C392.93 8.9678 383.929 3.01032e-05 372.883 2.95919e-05L290.383 2.57737e-05Z\" fill=\"#138986\"\/>\n<\/svg>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<h2 id='what-do-we-provide-our-customers'  class=\"wp-block-heading has-pale-orange-color has-text-color has-normal-font-size\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-surfie-green-color\">What do we provide our customers?<\/mark><\/h2>\n\n\n\n<h3 id='at-the-service-of-your-customer-relations'  class=\"wp-block-heading has-night-blue-color has-text-color has-normal-font-size\">At the service of your customer relations<\/h3>\n\n\n\n<p class=\"has-night-blue-color has-text-color\" style=\"line-height:1.9\">Our 30 years&#8217; experience with marketing, digital and customer departments have enabled us to capitalize on methodologies and tools to accelerate your transformation projects. We support you in all aspects of customer relations, withour heart set on the<strong> fulfillment of your employees.<\/strong><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized is-style-default fix-center\"><img loading=\"lazy\" decoding=\"async\" width=\"88\" height=\"130\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/08\/Image4.png\" alt=\"\" class=\"wp-image-2054\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-night-blue-color has-text-color\" style=\"line-height:1.9\">Define your <strong>target customer relations<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized fix-center\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"131\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/08\/Image2-vert-1.jpg\" alt=\"\" class=\"wp-image-1968\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-night-blue-color has-text-color\" style=\"line-height:1.9\"><strong>Organize and equip <\/strong>customer relations on all aspects of interaction<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized fix-center\"><img loading=\"lazy\" decoding=\"async\" width=\"116\" height=\"130\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/08\/Image5-vert.jpg\" alt=\"\" class=\"wp-image-1956\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-night-blue-color has-text-color\" style=\"line-height:1.9\"><strong>Identify, create and market<\/strong> tomorrow&#8217;s offers and services<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized fix-center\"><img loading=\"lazy\" decoding=\"async\" width=\"131\" height=\"131\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/09\/Image11-1.png\" alt=\"\" class=\"wp-image-2174\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-night-blue-color has-text-color\" style=\"line-height:1.9\"><strong>Benefit from marketing data<\/strong> to improve your marketing and sales performance<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 id='among-our-best-stories'  class=\"wp-block-heading has-text-align-center has-surfie-green-color has-text-color has-link-color wp-elements-e1bd48037ffcc0fac806868248192876\">Among our best stories<\/h2>\n\n\n\n<div class=\"block-ressources ressources-category \" id=\"block_31ba06b432fea245e4632d70db934dc6\">\n    <div class=\"wrap\">\n                <div class=\"cat-header\">\n            <h2 class=\"cat-name\"><\/h2>\n\n                    <\/div>\n\n        <div class=\"posts-list\">\n            \n                                    \n                    \n\n\n\n\n    <article class=\"preview-post-case \">\n        <h3 class=\"post-title\">Air Liquide \u2013 International deployment of the Web Factory<\/h3>\n        \n                    <div class=\"wrapper-tags\">\n                <ul class=\"tags\">\n                                                                        <li>\n                                                                    <a class=\"tag secteur\" href=\"https:\/\/www.oresys.eu\/en\/healthcare\/\">Healthcare<\/a>\n                                                            <\/li>\n                                                    <li>\n                                                                    <a class=\"tag secteur\" href=\"https:\/\/www.oresys.eu\/en\/industry\/\">Industry<\/a>\n                                                            <\/li>\n                                            \n                                                                        <li>\n                                                                    <span class=\"tag expertise\">Digital &amp; Customer experience <\/span>\n                                                            <\/li>\n                                                    <li>\n                                                                    <span class=\"tag expertise\">Marketing <\/span>\n                                                            <\/li>\n                                                            <\/ul>\n            <\/div>\n        \n        \n            \n                            <div class=\"preview-description\">\n                    <div class=\"ewa-rteLine\">Air Liquide\u2019s communication and marketing teams manage more that <strong>100 web sites in 78 countries with one group platform<\/strong>. Air Liquide launched the <strong>Group Web Factory<\/strong>, redesign project of the Corporate web site as well as the 100 other web sites, in order to improve <strong>both traffic and performance indicators<\/strong>, to reduce maintenance costs and to create a <strong>true technological gap<\/strong>.<\/div>\n<div><\/div>\n<div class=\"ewa-rteLine\">Oresys guided the Communication and IT Departments though the <strong>structuring of the project, the framing and deployment of the Web Factory.<\/strong><\/div>\n<div><\/div>\n<div class=\"ewa-rteLine\">In a context of international <strong>conception and deployment in the middle of a pandemic<\/strong>, the continuous anticipation of risks, Oresys\u2019s UX\/UI expertise and the collective innovation capacity allowed for to make this project a success.<\/div>\n                <\/div>\n            \n            \n            <div class=\"expand-container\">\n                <button type=\"button\" class=\"cta preview-expand-btn plus\">See more<\/button>\n                <button type=\"button\" class=\"cta moins\">See less<\/button>\n            <\/div>\n    <\/article>\n\n\n                                    \n                    \n\n\n\n\n    <article class=\"preview-post-case \">\n        <h3 class=\"post-title\">Mo\u00ebt Hennessy \u2013 Optimization of digital content<\/h3>\n        \n                    <div class=\"wrapper-tags\">\n                <ul class=\"tags\">\n                                                                        <li>\n                                                                    <span class=\"tag secteur\">Agriculture and food-processing <\/span>\n                                                            <\/li>\n                                            \n                                                                        <li>\n                                                                    <span class=\"tag expertise\">Digital &amp; Customer experience <\/span>\n                                                            <\/li>\n                                                    <li>\n                                                                    <span class=\"tag expertise\">Marketing <\/span>\n                                                            <\/li>\n                                                            <\/ul>\n            <\/div>\n        \n        \n            \n                            <div class=\"preview-description\">\n                    <p>For Mo\u00ebt Hennessy, the <strong>content product<\/strong> is key to the <strong>consumer experience<\/strong>; it must be engaging and guarantee the brand image of each of the Houses.<br \/>\nThe Digital Global team wanted to improve the quality and efficiency of content production, by aligning the digital strategy of the Markets and Houses with the planning of future activations and content needs.<\/p>\n<p>Oresys supported the teams in :<br \/>\n&#8211; <strong>analyzing and presenting the results<\/strong> of the year&#8217;s planning, and of the contents quality study.<br \/>\n&#8211; reviewing the process and existing tool, and <strong>formalizing the need<\/strong> for a more robust and industrial tooling system<br \/>\n&#8211; <strong>leading the call for tenders<\/strong> for the creation of a platform to tool and optimize this process, and act as Proxy Product Owner for the construction of the platform&#8217;s MVP.<\/p>\n<p>Planning for the year was carried out using a <strong>new tool built in just a few weeks<\/strong>, enabling Markets and Houses to <strong>exchange information more rapidly on activation schedules and content requirements<\/strong>.<\/p>\n                <\/div>\n            \n            \n            <div class=\"expand-container\">\n                <button type=\"button\" class=\"cta preview-expand-btn plus\">See more<\/button>\n                <button type=\"button\" class=\"cta moins\">See less<\/button>\n            <\/div>\n    <\/article>\n\n\n                                    \n                    \n\n\n\n\n    <article class=\"preview-post-case \">\n        <h3 class=\"post-title\">Pierre Fabre &#8211; Marketing strategy deployment support<\/h3>\n        \n                    <div class=\"wrapper-tags\">\n                <ul class=\"tags\">\n                                                                        <li>\n                                                                    <a class=\"tag secteur\" href=\"https:\/\/www.oresys.eu\/life-sciences\/\">Life sciences<\/a>\n                                                            <\/li>\n                                            \n                                                                        <li>\n                                                                    <span class=\"tag expertise\">Digital &amp; Customer experience <\/span>\n                                                            <\/li>\n                                                    <li>\n                                                                    <span class=\"tag expertise\">Marketing <\/span>\n                                                            <\/li>\n                                                            <\/ul>\n            <\/div>\n        \n        \n            \n                            <div class=\"preview-description\">\n                    <p>The Pierre Fabre Group has rethought its <strong>marketing and sales strategy for its consumer brands, moving towards a BtoC model<\/strong> in order to <strong>adapt to market trends and the growth of eBusiness<\/strong>. In this context, the ONE Program aims to accelerate the development of a consumer-oriented omnichannel approach.<\/p>\n<p>As part of this transformation, Oresys was involved at <strong>Program Management level<\/strong>, <strong>managing and supporting the completion of several projects, including the deployment phase<\/strong> to its international subsidiaries.<\/p>\n<p>In less than 3 years, Pierre Fabre framed, built and deployed its entire BtoC digital ecosystem within its subsidiaries: <strong>60 employees involved, 6 brands\/30 subsidiaries, 20 partners mobilized, \u20ac30 million budget over 3 years and 300 Marketing &amp; Digital Managers impacted.<\/strong><\/p>\n                <\/div>\n            \n            \n            <div class=\"expand-container\">\n                <button type=\"button\" class=\"cta preview-expand-btn plus\">See more<\/button>\n                <button type=\"button\" class=\"cta moins\">See less<\/button>\n            <\/div>\n    <\/article>\n\n\n                \n                    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n\t#block_2b07d0edc8edbc4bc433e27dadc1905b { background-color: #FFFFFF; margin:0; }\n\t#block_2b07d0edc8edbc4bc433e27dadc1905b svg path { fill: #fff5ef; }\n<\/style>\n\n<div class=\"block-wave-separator alignfull\" id=\"block_2b07d0edc8edbc4bc433e27dadc1905b\">\n\t<svg width=\"1920\" height=\"217\" viewBox=\"0 0 1920 217\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1920 109.37C1864.11 20.1307 1724.7 -51.6955 1384.05 48.9503C1374.48 51.7784 1364.97 54.5941 1355.53 57.392C1065.78 143.255 832.684 212.328 370.245 105.313C197.937 65.4381 78.8774 66.0387 0 97.8174V217H1920V109.37Z\" fill=\"white\"\/>\n<\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-pale-orange-light-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<h2 id='contact-our-experts'  class=\"wp-block-heading alignwide has-text-align-center\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-night-blue-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-night-blue-color\">Contact our<\/mark> <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-surfie-green-color\">experts<\/mark><\/mark><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><style>\n\t#block_3b7980adb196917cb4546c407eee24de .block-expert__job { color: #138986; }\n\t#block_3b7980adb196917cb4546c407eee24de .block-expert__links .block-expert__link { color: #138986; }\n\t#block_3b7980adb196917cb4546c407eee24de .block-expert__links .block-expert__link:hover, #block_3b7980adb196917cb4546c407eee24de .block-expert__links .block-expert__link:hover { background-color: #138986; color: #fff; }\n\t#block_3b7980adb196917cb4546c407eee24de svg path { fill: #ffb533; }\n    #block_3b7980adb196917cb4546c407eee24de .block-expert__name { font-size: 1.3rem }\n    #block_3b7980adb196917cb4546c407eee24de .block-expert__job { font-size: 1.1rem }\n<\/style>\n\n\n<div class=\"block-expert \" id=\"block_3b7980adb196917cb4546c407eee24de\">\n\t\t\t<div class=\"block-expert__photo-content\">\n\t\t\t<div class=\"block-expert__photo\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2025\/02\/LHE_09032023-4-768x1024.jpg\" alt=\"\" \/>\n\t\t\t<\/div>\n\t\t\t<div class=\"block-expert__ellipse\">\n\t\t\t\t<svg width=\"393\" height=\"415\" viewBox=\"0 0 393 415\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M290.383 2.57737e-05C279.337 2.52625e-05 270.452 8.98336 269.731 20.0055C260.49 161.247 154.147 274.19 20.8815 284.539C9.86902 285.394 0.882756 294.267 0.882756 305.313L0.882752 395C0.882752 406.046 9.84662 415.056 20.8767 414.47C221.825 403.782 382.893 232.895 392.435 20.0024C392.93 8.9678 383.929 3.01032e-05 372.883 2.95919e-05L290.383 2.57737e-05Z\" fill=\"#138986\"\/>\n<\/svg>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"block-expert__content\">\n\t\t<p class=\"block-expert__name\">Laetitia<br\/>HELF<\/p>\n\t\t<p class=\"block-expert__job\">DIGITAL<\/p>\n\t\t<p class=\"block-expert__description\"><\/p>\n        <div class=\"block-expert__spacer\"><\/div>\n\t\t\t\t\t<div class=\"block-expert__bottom\">\n\t\t\t\t<p class=\"block-expert__bottom-text\"><b>Contact<\/b> Laetitia:<\/p>\n\t\t\t\t<div class=\"block-expert__links\">\n\t\t\t\t\t\t\t\t\t\t\t<a\n                            class=\"block-expert__link block-expert__link--linkedin\"\n                            href=\"https:\/\/www.linkedin.com\/in\/laetitia-helf-b7a16663\/\"\n                            target=\"_blank\"\n                            rel=\"nofollow noopener\"\n                        >\n                            <i class=\"icon icon--linkedin\" aria-hidden=\"true\"><\/i>\n                            <span aria-hidden=\"true\">Social<\/span>\n                            <span class=\"sr-only\">Contacter la personne via son compte linkedin<\/span>\n                        <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n                            class=\"block-expert__link block-expert__link--email\"\n                            href=\"mailto:laetitia.helf@oresys.eu?cc=commexternecontact@oresys.eu\"\n                            target=\"_blank\"\n                            rel=\"nofollow noopener\"\n                        >\n                            <i class=\"icon icon--mail\" aria-hidden=\"true\"><\/i>\n                            <span aria-hidden=\"true\">Contact<\/span>\n                            <span class=\"sr-only\">Contacter la personne en lui envoyant un mail<\/span>\n                        <\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 id='they-also-trust-us'  class=\"wp-block-heading alignwide has-text-align-center has-night-blue-color has-text-color\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-night-blue-color\">They also <\/mark><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-surfie-green-color\">trust us<\/mark><\/h2>\n\n\n\n\t<div class=\"block-gallery-logos swiper slide-logos alignfull\" id=\"block_46d85f98658dcd4b4f465c584167a7c5\">\n\t\t<div class=\"block-gallery-logos__container swiper-wrapper\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/Sodexo_logo_150.png\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/pierre-fabre-logo_150.png\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/ratp_logo_150-1.png\" alt=\"Client conduite du changement et d\u00e9ploiement Oresys\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/Cerbahealthcare-logo_150.jpg\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/Logo_Auchan_150.png\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/metro_logo_150.png\" alt=\"Client conduite du changement et d\u00e9ploiement Oresys\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/grdf_logo_150-1.png\" alt=\"Client conduite du changement et d\u00e9ploiement Oresys\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/opco2i_logo_150.png\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/Edenred_Logo_150.png\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/LBP_logo_150.png\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/Logo_Ma_French_Bank_150.png\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div 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class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Making a difference with your customer relations Customer relations are a fundamental&#8230;<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"class_list":["post-4198","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Marketing, Digital &amp; Customer Experience - Oresys<\/title>\n<meta name=\"description\" content=\"Oresys supports you across all aspects of customer relationship management (organization, tools, and more) to improve your performance\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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