{"id":4206,"date":"2022-07-28T16:43:18","date_gmt":"2022-07-28T14:43:18","guid":{"rendered":"https:\/\/www.oresys.eu\/4-domaine-fonctionnel-outillage-de-la-relation-client\/"},"modified":"2025-11-19T16:47:10","modified_gmt":"2025-11-19T15:47:10","slug":"customer-relationship-management-tools","status":"publish","type":"page","link":"https:\/\/www.oresys.eu\/en\/customer-relationship-management-tools\/","title":{"rendered":"Customer relationship management tools"},"content":{"rendered":"\n\n\n<style>\n\t#block_fb54dbba2bd3752ea108ebf526fc7a67 { background-color: #ffffff; margin:0; }\n\t#block_fb54dbba2bd3752ea108ebf526fc7a67 .block-page-header__background-cache { background-color: #ffffff; opacity: 0.7; }\n\t#block_fb54dbba2bd3752ea108ebf526fc7a67 svg path { fill: #fff5ef; }\n\t#block_fb54dbba2bd3752ea108ebf526fc7a67 .block-page-header__wave-ellipse--one svg path { fill: #ffb533; }\n\t#block_fb54dbba2bd3752ea108ebf526fc7a67 .block-page-header__wave-ellipse--two svg path { fill: #138986; }\n\n        #block_fb54dbba2bd3752ea108ebf526fc7a67 .block-page-header__title { font-size: 2.8em }\n            #block_fb54dbba2bd3752ea108ebf526fc7a67 .block-page-header__paragraph { font-size: 1.4em }\n    <\/style>\n\n<header class=\"block-page-header alignfull\" id=\"block_fb54dbba2bd3752ea108ebf526fc7a67\">\n\t\t\t<div class=\"block-page-header__background\">\n\t\t\t<img decoding=\"async\"\n                src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/09\/AdobeStock_382152030.jpg\"\n                width=\"2048\"\n                height=\"1365\"\n                loading=\"lazy\"\n                alt=\"Expertise Outillage de la relation client Oresys\"\n            \/>\n\t\t\t<div class=\"block-page-header__background-cache\"><\/div>\n\t\t<\/div>\n\t\t<div class=\"block-page-header__container\">\n        <div class=\"block-page-header__content\" style=\"color: #090645\">\n\t\t\t<h1 class=\"block-page-header__title\">Choose a CRM aligned with your ambitions and culture<\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t<div class=\"block-page-header__wave\">\n\t\t<svg width=\"1920\" height=\"195\" viewBox=\"0 0 1920 195\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0 195H1920V4.53829C1749.34 -11.9668 1614.16 19.3599 1467.96 53.2414C1381.66 73.2385 1291.53 94.1256 1188 106.594C995.922 129.725 863 107.075 704.185 80.0131C591.802 60.863 466.453 39.5035 298 30.594C161.698 23.3849 65.2258 56.4462 0 104.994V195Z\" fill=\"white\"\/>\n<\/svg>\n\t\t<div class=\"block-page-header__wave-ellipses block-page-header__wave-ellipses--wave-8\">\n\t\t\t<div class=\"block-page-header__wave-ellipse block-page-header__wave-ellipse--one\">\n\t\t\t\t<svg width=\"686\" height=\"473\" viewBox=\"0 0 686 473\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M534.207 465.959C521.37 476.469 502.489 474.514 491.433 462.144C376.757 333.838 213.117 250.904 30.0054 242.7C13.4535 241.958 0 228.597 0 212.029V30C0 13.4315 13.4458 -0.0517747 30.0054 0.491648C288.674 8.98015 519.81 126.808 678.693 308.959C689.569 321.429 687.634 340.334 674.832 350.817L534.207 465.959Z\" fill=\"#F74861\"\/>\n<\/svg>\n\t\t\t<\/div>\n\t\t\t<div class=\"block-page-header__wave-ellipse block-page-header__wave-ellipse--two\">\n\t\t\t\t<svg width=\"686\" height=\"473\" viewBox=\"0 0 686 473\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M534.207 465.959C521.37 476.469 502.489 474.514 491.433 462.144C376.757 333.838 213.117 250.904 30.0054 242.7C13.4535 241.958 0 228.597 0 212.029V30C0 13.4315 13.4458 -0.0517747 30.0054 0.491648C288.674 8.98015 519.81 126.808 678.693 308.959C689.569 321.429 687.634 340.334 674.832 350.817L534.207 465.959Z\" fill=\"#F74861\"\/>\n<\/svg>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"wp-block-group alignfull has-pale-orange-light-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id='making-the-right-choice-to-support-your-development'  class=\"wp-block-heading has-night-blue-color has-text-color\">Making the right choice to <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-surfie-green-color\">support your development<\/mark><\/h2>\n\n\n\n<p class=\"has-night-blue-color has-text-color has-link-color wp-elements-b56c7cf73cf579f4d130f7b69f4c495b\">Once you have defined the relationship you want with your customers, it is up to you to equip it accordingly.<br>With their omnichannel capabilities, CRM platforms cover an ever-increasing number of functionalities, either natively or through facilitated connections with your IS ecosystem: <strong>prospecting, customer portal, customer service, e-commerce platform or marketing campaigns<\/strong>.<\/p>\n\n\n\n<p class=\"has-night-blue-color has-text-color has-link-color wp-elements-2f83e5ced01602b0aba598bc5ae0c296\">Whatever your needs, here are a few golden rules to follow:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-night-blue-color has-text-color has-link-color wp-elements-907f1e7896f19dbf3b26a33f378e6937\">Choose your CRM platform <strong>modules <\/strong>according to your <strong>maturity <\/strong>and <strong>needs<\/strong><\/li>\n\n\n\n<li class=\"has-night-blue-color has-text-color has-link-color wp-elements-0c3a25e5ab26a8f20e62266467f45872\">Think omnichannel and don&#8217;t forget your <strong>physical network<\/strong><\/li>\n\n\n\n<li class=\"has-night-blue-color has-text-color has-link-color wp-elements-8d0c78216c1e7e0c7ef1a5fb571cc778\">Customers, yes, but not only. Don&#8217;t forget to <strong>involve all your stakeholders<\/strong> &#8211; suppliers, subcontractors, etc. &#8211; and, above all, your <strong>employees <\/strong>in your thinking.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<style>\n\t#block_6112dfc622cddf2889bd18687cde5ff8 .block-image-bubble__mask-aspect { clip-path: url(#mask-3); }\n\t#block_6112dfc622cddf2889bd18687cde5ff8 svg path { fill: #138986; }\n<\/style>\n\n<div class=\"block-image-bubble alignright\" id=\"block_6112dfc622cddf2889bd18687cde5ff8\">\n\t<div class=\"block-image-bubble__mask\">\n\t\t<div class=\"block-image-bubble__mask-aspect block-image-bubble__mask-aspect--mask-3\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/10\/2022-06-06-14-36-35-scaled.jpg\" alt=\"\" \/>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"block-image-bubble__ellipse block-image-bubble__ellipse--mask-3\">\n\t\t\t<svg width=\"393\" height=\"415\" viewBox=\"0 0 393 415\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M290.383 2.57737e-05C279.337 2.52625e-05 270.452 8.98336 269.731 20.0055C260.49 161.247 154.147 274.19 20.8815 284.539C9.86902 285.394 0.882756 294.267 0.882756 305.313L0.882752 395C0.882752 406.046 9.84662 415.056 20.8767 414.47C221.825 403.782 382.893 232.895 392.435 20.0024C392.93 8.9678 383.929 3.01032e-05 372.883 2.95919e-05L290.383 2.57737e-05Z\" fill=\"#138986\"\/>\n<\/svg>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<h2 id='what-do-we-bring-our-customers'  class=\"wp-block-heading has-pale-orange-color has-text-color has-normal-font-size\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-surfie-green-color\">What do we bring our customers?<\/mark><\/h2>\n\n\n\n<h3 id='helping-you-choose-and-implement-your-crm'  class=\"wp-block-heading has-night-blue-color has-text-color has-normal-font-size\">Helping you choose and implement your CRM<\/h3>\n\n\n\n<p class=\"has-night-blue-color has-text-color has-link-color wp-elements-62f2492034dcb5e3012da806a2d35761\" style=\"line-height:1.9\">We put our experience at your service to support you in terms of <strong>methodology<\/strong>, <strong>market knowledge <\/strong>and in the creation of a<strong> network of partners<\/strong> capable of<strong> accelerating your projects<\/strong>. At the service of men and women, both <strong>customer<\/strong> and <strong>employee <\/strong>are at the heart of our approach.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized is-style-default fix-center\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/09\/Image12-1.png\" alt=\"\" class=\"wp-image-2171\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-night-blue-color has-text-color has-link-color wp-elements-c3345209fa8be66e0f36e4558701a1dd\" style=\"line-height:1.9\"><strong>Enhance your visibility <\/strong>and <strong>boost sales<\/strong> by redesigning your sites<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized fix-center\"><img loading=\"lazy\" decoding=\"async\" width=\"131\" height=\"131\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/08\/Image5.png\" alt=\"\" class=\"wp-image-2056\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-night-blue-color has-text-color has-link-color wp-elements-72a105a0e24164f55391c9c53f69d834\" style=\"line-height:1.9\">Get to know and address your customers better by <strong>setting up a CRM system<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized fix-center\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/09\/Image10-1.png\" alt=\"\" class=\"wp-image-2172\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-night-blue-color has-text-color has-link-color wp-elements-49c6cd862955963773e7cac086003559\" style=\"line-height:1.9\">Promote customer loyalty through the <strong>automation of your marketing campaigns<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized fix-center\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"123\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/08\/Image3-vert.jpg\" alt=\"\" class=\"wp-image-1961\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-night-blue-color has-text-color has-link-color wp-elements-0e8b75caaa020cae5697de353d277a95\" style=\"line-height:1.9\">Strengthen customer trust by <strong>organizing and equipping your customer service department<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized fix-center\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/08\/Image1-1.png\" alt=\"\" class=\"wp-image-2049\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-night-blue-color has-text-color has-link-color wp-elements-3c9f1e55f70e7318aa40702fae66fd77\" style=\"line-height:1.9\">Support the <strong>transformation of your physical networks<\/strong>, and define the experience of tomorrow<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 id='among-our-best-stories'  class=\"wp-block-heading has-text-align-center has-surfie-green-color has-text-color has-link-color wp-elements-e1bd48037ffcc0fac806868248192876\">Among our best stories<\/h2>\n\n\n\n<div class=\"block-ressources ressources-category \" id=\"block_556df06e91b8305337a72748cf7e9549\">\n    <div class=\"wrap\">\n                <div class=\"cat-header\">\n            <h2 class=\"cat-name\"><\/h2>\n\n                    <\/div>\n\n        <div class=\"posts-list\">\n            \n                                    \n                    \n\n\n\n\n    <article class=\"preview-post-case \">\n        <h3 class=\"post-title\">Cerba \u2013 Support throughout all project phases for the implementation of a CRM system<\/h3>\n        \n                    <div class=\"wrapper-tags\">\n                <ul class=\"tags\">\n                                                                        <li>\n                                                                    <a class=\"tag secteur\" href=\"https:\/\/www.oresys.eu\/en\/healthcare\/\">Healthcare<\/a>\n                                                            <\/li>\n                                            \n                                                                        <li>\n                                                                    <a class=\"tag expertise\" href=\"https:\/\/www.oresys.eu\/en\/customer-relationship-management-tools\/\">Customer relationship management tools<\/a>\n                                                            <\/li>\n                                                            <\/ul>\n            <\/div>\n        \n        \n            \n                            <div class=\"preview-description\">\n                    <p>In an international context, the medical biology laboratory group CERBA aims to <strong>modernize its outdated CRMs<\/strong> in line with constantly evolving needs. The sales management seeks to <strong>deploy a single, simple, and agile CRM <\/strong>across all Business Units.<\/p>\n<p>In close collaboration with the laboratory team (Management, Business and users, IT Project Manager), Oresys <strong>contributed to the project end-to-end<\/strong>, ensuring Project Management and Product Ownership: framing, conducting the publisher\/integrator invitation to tender, designing and prioritizing business needs, steering, testing, change management, and deployment.<\/p>\n<p>The proper design, taking into account business needs and technical constraints, along with <strong>our expertise in the healthcare sector and CRM projects<\/strong>, were decisive. Among its successes, Oresys achieved a very high adoption rate by target users thanks to a well-designed system and innovative communication.<\/p>\n                <\/div>\n            \n            \n            <div class=\"expand-container\">\n                <button type=\"button\" class=\"cta preview-expand-btn plus\">See more<\/button>\n                <button type=\"button\" class=\"cta moins\">See less<\/button>\n            <\/div>\n    <\/article>\n\n\n                                    \n                    \n\n\n\n\n    <article class=\"preview-post-case \">\n        <h3 class=\"post-title\">Verspieren \u2013 Customer relationship tooling framework support<\/h3>\n        \n                    <div class=\"wrapper-tags\">\n                <ul class=\"tags\">\n                                                                        <li>\n                                                                    <a class=\"tag secteur\" href=\"https:\/\/www.oresys.eu\/en\/bank-and-insurance\/\">Bank &amp; Insurance<\/a>\n                                                            <\/li>\n                                            \n                                                                        <li>\n                                                                    <a class=\"tag expertise\" href=\"https:\/\/www.oresys.eu\/en\/customer-relationship-management-tools\/\">Customer relationship management tools<\/a>\n                                                            <\/li>\n                                                            <\/ul>\n            <\/div>\n        \n        \n            \n                            <div class=\"preview-description\">\n                    <p>Verspieren initiated a digital transformation program within the Personal Insurance Department.<\/p>\n<p>In connection with this approach, the Customer Relationship project aims to improve the quality of relationships with policyholders and beneficiaries. Its objective is to implement a single and agile ticketing IS (market software package) by outsourcing an omnichannel capture service. This enables digitization and indexing of incoming flows as well as automatic feeding of this ticketing IS.<\/p>\n<p>Oresys supported Verspieren in the project framing and procurement phase: target IS requirements and processes, selection of the ticketing IS vendor\/integrator pair and choice of outsourcing provider for incoming flow digitization.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n                <\/div>\n            \n            \n            <div class=\"expand-container\">\n                <button type=\"button\" class=\"cta preview-expand-btn plus\">See more<\/button>\n                <button type=\"button\" class=\"cta moins\">See less<\/button>\n            <\/div>\n    <\/article>\n\n\n                                    \n                    \n\n\n\n\n    <article class=\"preview-post-case \">\n        <h3 class=\"post-title\">Sodexo &#8211; B2B4C Transformation<\/h3>\n        \n                    <div class=\"wrapper-tags\">\n                <ul class=\"tags\">\n                                                                        <li>\n                                                                    <a class=\"tag secteur\" href=\"https:\/\/www.oresys.eu\/en\/consumer-goods-retail\/\">Retail<\/a>\n                                                            <\/li>\n                                            \n                                                                        <li>\n                                                                    <a class=\"tag expertise\" href=\"https:\/\/www.oresys.eu\/en\/customer-relationship-management-tools\/\">Customer relationship management tools<\/a>\n                                                            <\/li>\n                                                            <\/ul>\n            <\/div>\n        \n        \n            \n                            <div class=\"preview-description\">\n                    <p>To respond to market changes, the Sodexo Group is<strong> transforming from a B2B model to a B2B4C model, focused on the consumer<\/strong>. Sodexo must therefore offer new digital services and new catering models, requiring <strong>major technological transformations<\/strong>.<\/p>\n<p>In this context, Oresys has helped Sodexo to :<\/p>\n<ul>\n<li><strong>Define a global technological vision<\/strong> for Distribution and Consumer Relations<\/li>\n<li>Work with the various regions to <strong>communicate this vision<\/strong>, take stock of current initiatives, and align them<\/li>\n<li><strong>Frame new services<\/strong><\/li>\n<li><strong>Define the target architecture<\/strong> and the stages of transformation and maturity<\/li>\n<li>Support <strong>project framing<\/strong> and <strong>launch<\/strong><\/li>\n<\/ul>\n<p>This mission enabled Sodexo to formalize a <strong>common technological vision<\/strong> and help the regions to better frame the projects and services they want to offer customers and consumers. As a result, Sodexo has moved from a highly tactical approach to one that is set on a longer-term course, in line with the Group&#8217;s strategic ambitions.<\/p>\n                <\/div>\n            \n            \n            <div class=\"expand-container\">\n                <button type=\"button\" class=\"cta preview-expand-btn plus\">See more<\/button>\n                <button type=\"button\" class=\"cta moins\">See less<\/button>\n            <\/div>\n    <\/article>\n\n\n                \n                    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n\t#block_96a4db53a9138b409e0ff12a3c80d608 { background-color: #FFFFFF; margin:0; }\n\t#block_96a4db53a9138b409e0ff12a3c80d608 svg path { fill: #fff5ef; }\n<\/style>\n\n<div class=\"block-wave-separator alignfull\" id=\"block_96a4db53a9138b409e0ff12a3c80d608\">\n\t<svg width=\"1920\" height=\"217\" viewBox=\"0 0 1920 217\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1920 109.37C1864.11 20.1307 1724.7 -51.6955 1384.05 48.9503C1374.48 51.7784 1364.97 54.5941 1355.53 57.392C1065.78 143.255 832.684 212.328 370.245 105.313C197.937 65.4381 78.8774 66.0387 0 97.8174V217H1920V109.37Z\" fill=\"white\"\/>\n<\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-pale-orange-light-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<h2 id='contact-our-expert'  class=\"wp-block-heading alignwide has-text-align-center has-night-blue-color has-text-color has-link-color wp-elements-301feb5e07c9f7baa62957692ada1b65\">Contact our <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-surfie-green-color\">expert<\/mark><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><style>\n\t#block_c6f033c06750d0b4c0a7d998dc5f9e34 .block-expert__job { color: #138986; }\n\t#block_c6f033c06750d0b4c0a7d998dc5f9e34 .block-expert__links .block-expert__link { color: #138986; }\n\t#block_c6f033c06750d0b4c0a7d998dc5f9e34 .block-expert__links .block-expert__link:hover, #block_c6f033c06750d0b4c0a7d998dc5f9e34 .block-expert__links .block-expert__link:hover { background-color: #138986; color: #fff; }\n\t#block_c6f033c06750d0b4c0a7d998dc5f9e34 svg path { fill: #ffb533; }\n    #block_c6f033c06750d0b4c0a7d998dc5f9e34 .block-expert__name { font-size: 1.3rem }\n    #block_c6f033c06750d0b4c0a7d998dc5f9e34 .block-expert__job { font-size: 1.1rem }\n<\/style>\n\n\n<div class=\"block-expert \" id=\"block_c6f033c06750d0b4c0a7d998dc5f9e34\">\n\t\t\t<div class=\"block-expert__photo-content\">\n\t\t\t<div class=\"block-expert__photo\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2022\/09\/TBC_02092022-768x1024.jpg\" alt=\"\" \/>\n\t\t\t<\/div>\n\t\t\t<div class=\"block-expert__ellipse\">\n\t\t\t\t<svg width=\"393\" height=\"415\" viewBox=\"0 0 393 415\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M290.383 2.57737e-05C279.337 2.52625e-05 270.452 8.98336 269.731 20.0055C260.49 161.247 154.147 274.19 20.8815 284.539C9.86902 285.394 0.882756 294.267 0.882756 305.313L0.882752 395C0.882752 406.046 9.84662 415.056 20.8767 414.47C221.825 403.782 382.893 232.895 392.435 20.0024C392.93 8.9678 383.929 3.01032e-05 372.883 2.95919e-05L290.383 2.57737e-05Z\" fill=\"#138986\"\/>\n<\/svg>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"block-expert__content\">\n\t\t<p class=\"block-expert__name\">Thibault<br\/>BARBOU DES COURIERES<\/p>\n\t\t<p class=\"block-expert__job\">Marketing CRM<\/p>\n\t\t<p class=\"block-expert__description\"><\/p>\n        <div class=\"block-expert__spacer\"><\/div>\n\t\t\t\t\t<div class=\"block-expert__bottom\">\n\t\t\t\t<p class=\"block-expert__bottom-text\"><b>Contact<\/b> Thibault:<\/p>\n\t\t\t\t<div class=\"block-expert__links\">\n\t\t\t\t\t\t\t\t\t\t\t<a\n                            class=\"block-expert__link block-expert__link--linkedin\"\n                            href=\"https:\/\/www.linkedin.com\/in\/thibault-barbou-des-couri%C3%A8res-transformation-crm-marketing-tech?miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAJ-fasBtnPksuR7uEnqE-rO0EvfYgmoaLQ\"\n                            target=\"_blank\"\n                            rel=\"nofollow noopener\"\n                        >\n                            <i class=\"icon icon--linkedin\" aria-hidden=\"true\"><\/i>\n                            <span aria-hidden=\"true\">Social<\/span>\n                            <span class=\"sr-only\">Contacter la personne via son compte linkedin<\/span>\n                        <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n                            class=\"block-expert__link block-expert__link--email\"\n      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us<\/mark><\/h2>\n\n\n\n\t<div class=\"block-gallery-logos swiper slide-logos alignfull\" id=\"block_8d79d4c1c1a1e77e3c99d5e1dac66800\">\n\t\t<div class=\"block-gallery-logos__container swiper-wrapper\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/air_liquide_150.jpg\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/Logo-laposte_150.png\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"block-gallery-logos__item swiper-slide\">\n\t\t\t\t\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.oresys.eu\/wp-content\/uploads\/2024\/06\/pierre-fabre-logo_150.png\" alt=\"\" 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