Make a success of your deployments and change management.

Putting human back at the heart of transformations

What do we provide our customers?

Eiffage Infrastructures – Support for the deployment of a career and expertise management solution

“Consultants were efficient, kindly, attentive and proactive.”

— Catherine M., Training supervisor, EIFFAGE INFRASTRUCTURES

At Eiffage, the transformation of the HR function must go through an implementation of an expertise and career management solution. Every employee is impacted (around 70,000 people), including the HRs and managers.

Oresys supported one of the Group’s branches in the project management and solution deployment: coordination between the Branch and Group actors, help in the design of the solution, leading steering bodies, etc. Oresys also took charge of change management: cartography of the impacted populations, definition of the change management strategy and of the upskill and communication plan. Oresys trained over 1,600 HRs and managers and guided them at the start.

Oresys’s support contributed to the professionalization of the HR function thanks to more structured, more empowering processes and better adapted tools.

DCI – Supporting Finance ERP and CRM deployment

DCI, the French Ministry of Armed Forces’ reference operator for transferring French military know-how internationally, launched a project to overhaul its Finance ERP and CRM in order to improve efficiency and production of business processes, harmonize operating methods within the Group and more broadly modernize DCI and support its growth.

Oresys supported DCI’s 900 employees in implementing Workday and Salesforce. Facing the complex challenges of a growing company, Oresys coordinated and supported DCI’s business and IT project managers in project oversight (project planning, risk monitoring, work and action tracking), as well as in building a change management strategy adapted to population characteristics and taking into account the fulfillment factor. Oresys also implemented a user barometer and established club-format rituals to listen to users and gather expectations and needs throughout the project.

Thanks to its strong change management experience, Oresys ensured consistency across the 4 impacted project domains of Finance, Procurement, Project Management and CRM, while defining and executing a change management and training strategy, notably through Oresys’s tools like RightChange® and POP®.

METRO Connect – Framework and implementation of a cross-functional change management unit

METRO Connect, METRO France’s cross-functional change management unit, collaborates on strategic projects, providing clarity, consistency and expertise. Among its missions:supporting transformations and enabling projects landing by co-constructing tailor-made change support processes, with the ambition of internalizing expertise and continuously innovating.

Oresys first provided support in defining and enriching METRO Connect’s service offer, clarifying objectives and formalizing the change diagnosis approach. The Oresys team then worked on implementing and coordinating the governance of the METRO Connect unit. Support was then provided through change diagnoses, support cockpits and community animation.

Thanks to its knowledge of the customer context, and its recognized expertise in change management, Oresys was able to ensure the operational implementation of the METRO Connect unit. The Oresys team’s ability to take a step back and understand the multi-project vision enabled it to provide solutions tailored to the success of METRO’s projects.

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