Combining Performance and Human-Centered Transformation in the Public Sector
Modernizing to refocus on societal challenges while managing cost and efficiency constraints
Since its creation, Oresys has been a regular partner to public sector stakeholders, representing approximately 15 to 20% of our activity:
In France: Ministries, local authorities, public institutions, healthcare, education, etc.
For European institutions: Commission, Parliament, NATO, etc.
And in Switzerland.
What do we provide our customers?
Our expertise to help build a more efficient state and a more human-centered society
The modernization of public policies, the evolving relationship between administrations and citizens, and the transformation of public sector employment structures are key challenges. In this context, Oresys supports public administrations in enhancing their performance. Our main areas of intervention include:
Support for managing transformation programs within ministries, local authorities, and public institutions
Organizational development of agencies and offices, support for restructuring, implementation of performance programs, and development of a client-oriented culture
Assistance with mergers, shared services initiatives, and the creation of shared service centers
Change management focused on both achieving performance goals and enhancing human capital
Support for implementing technological advancements aimed at simplifying the administration ↔ citizen relationship
Among our best stories
Departmental Council of Mayenne – Design and Implementation of a Data Strategy
The Departmental Council of Mayenne is actively developing and deploying its data strategy. The roadmap is structured around four key pillars: data culture, strategy, architecture, and governance.
Oresys supported the department across several initiatives, including:
Promoting and democratizing the use of Open Data:
Defining a roadmap for data literacy
Organizing awareness workshops during the “Data Month”
Designing and facilitating an Open Data hackathon, featuring experiments with OCR tools and generative AI
Raising awareness of AI:
Leading a seminar on artificial intelligence for all DTI staff
Decision-making support:
Designing and applying a methodology for indicator scoping to help business departments build effective dashboards
Data governance:
Formalizing a data governance policy for the organization
Oresys brought its expertise in Data, AI, and Enterprise Architecture, combined with a strong understanding of both IT and business contexts within local authorities, to support the department across all aspects of its data-related challenges.
DGAC – Design and Implementation of a Managerial Transformation within the DTI
Managerial transformation
Within the Direction of Technology and Innovation (DTI) at DGAC, the high standards required for air transport safety demand strong managerial capabilities from both operational teams and leadership.
In this context, Oresys supported the DTI along two key dimensions:
Clarifying the objectives of the managerial transformation
Assessing the current organizational landscape: identifying strengths and challenges, internal convictions, and the strategic need for transformation
This approach enabled the co-construction of a managerial framework for the DTI, defining expected roles and competencies, and formalizing a skills development plan for managers through a dedicated training pathway and the creation of a managerial community.
Oresys helped bring coherence to the transformation by aligning existing concepts and initiatives with the strategic priorities of the DTI.
Eurometropolis of Strasbourg – IT Systems Urbanization
IT transformation
The Eurometropolis of Strasbourg trusted Oresys to support its IT systems urbanization initiative.
Oresys worked with three departments to develop their 5-year IT Master Plans:
Human Resources Department: Oresys first conducted a diagnostic of the existing HR IS and assessed its ability to meet future challenges, such as HR performance management and tools for managers and employees. A 5-year urbanization target was then defined, along with a project roadmap to achieve it.
Water & Sanitation Services: Oresys defined a 5-year IT target focused on improving network maintenance and enhancing the customer billing portal.
Public Procurement Department: The urbanization process helped identify opportunities for process automation to reduce the administrative burden on staff.
Oresys leveraged its long-standing expertise in IT urbanization and its deep understanding of local government operations to deliver a pragmatic approach aligned with business needs.